Privacy Policy

Last Updated: 27 December 2025

At Crocus Food and Snacks (https://crocusfoodandsnacks.com), we respect and value the privacy of our customers. This Privacy Policy explains how we collect, use, protect, and share personal information when customers visit our website or place an order with us.

By using our website, customers agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Phone number
Email address
Delivery or billing address
Order details and preferences

b) Technical Information

IP address
Browser type
Device information
Website usage data (pages visited, time spent, etc.)

2. How We Use Information

We use the collected information to:

Process and fulfill orders
Communicate order updates and confirmations
Respond to customer queries and support requests
Improve our products, services, and website experience
Send promotional or informational messages (only when permitted)

3. Payment Information

We do not store or process card or UPI details on our servers.
Payments are processed through secure third-party payment gateways.
We are not responsible for the privacy practices of payment service providers.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and website functionality.
Cookies help us understand customer preferences and improve website performance.
Customers can disable cookies through their browser settings if they prefer.

5. Sharing of Information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only:

With delivery partners to complete order delivery
When required by law or legal authorities
To protect our legal rights and prevent fraud

6. Data Security

We take reasonable security measures to protect customer information.
While we strive to protect personal data, no online transmission is 100% secure.
Customers share information at their own risk.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy policies or content of external websites.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on this page.
Continued use of the website indicates acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us using the details provided on our Contact Us page.

Crocus Food and Snacks
Committed to Privacy • Transparency • Customer Trust